Privacy Policy

Cold Plunge Custom Privacy Policy:

Privacy Policy Overview
This page outlines our practices regarding the collection, use, and sharing of your personal information when you use our services.

We are committed to protecting your data and will only use and disclose your information as explained in this Privacy Policy.

By using our services, you consent to the collection and use of your personal information in line with this policy. Definitions of terms used here align with those in our Terms and Conditions, available at http://www.coldplungecustom.com.

Information We Collect
When using our services, you may be asked to provide identifiable information such as your name, email address, phone number, mailing address, or other details (“Personal Information”).

We collect this data to offer, enhance, and personalize our services, address inquiries, process orders, and communicate with you effectively.

Log Data
Whenever you access our services, certain information is automatically collected from your browser, referred to as “Log Data.” This can include your IP address, browser details, visited pages, timestamps, and usage statistics.

Additionally, we may use tools like Google Analytics to gather, monitor, and analyze such data to improve service functionality. Third-party providers involved may have their own privacy policies outlining data usage.

Cookies
Cookies are small data files sent to your browser and stored on your device, which help improve your user experience. We use cookies to gather information for service enhancement.

You can choose to block or receive notifications about cookies through your browser settings. Note that disabling cookies might limit some features of our services, so we recommend keeping them enabled.

Remarketing and Behavioral Advertising
We utilize remarketing tools for targeted advertising after you’ve visited our website. Cookies help us and our advertising partners display relevant ads based on your interaction with our services.

For instance:

 

 

For more details, please review Google and Facebook’s privacy policies.

Service Providers
Third-party partners may assist in delivering, maintaining, or analyzing our services. These providers access your personal data only to perform authorized tasks and are obligated to maintain its confidentiality.

Communication
We may send promotional materials, newsletters, or updates using your contact information. You can unsubscribe from these communications at any time by following the instructions provided in emails or contacting us directly.

Legal Requirements
Your data may be disclosed if required by law, court orders, or if it is necessary to safeguard the integrity of our services.

Additional Cookies Usage
We partner with third-party services to match browser cookies to your mailing address and share special offers via direct mail. We do not store or retain this data ourselves, nor do these services sell your information. To opt-out of direct mail campaigns, email us at support@coldplungecustom.com. Please note that opt-out requests may take up to 30 days to process.

Security
We employ reasonable security measures to protect your personal data. However, please understand that no electronic transmission or storage system is entirely secure. While we strive for maximum protection, we cannot guarantee absolute security.

Third-Party Links
Our services may include links to external sites. Please review the privacy policies of those websites, as we are not responsible for their content or practices.

Children’s Privacy
Our service is intended for individuals aged 18 and above and is not designed for use by anyone under the age of 13 (“Children”).

We do not knowingly gather personal information from children under 13 years old. If you are a parent or guardian and discover that your child has shared personal data with us, please reach out immediately. Upon learning that we have inadvertently collected information from a child under 13 without parental consent, we will promptly delete such data from our systems.

Changes to This Privacy Policy
This Privacy Policy has been effective as of February 01, 2025, and remains in force unless amended. Updates to this policy will be implemented immediately upon posting on this page.

We reserve the right to revise the Privacy Policy at any time. To stay informed, we recommend reviewing it periodically. Continued use of our service after changes are made constitutes acknowledgment and acceptance of the updated terms.

If significant updates occur, we will notify you either via email (if provided) or by posting a clear notice on our website.

Mobile Terms of Service

Last updated: April 16, 2025

The Cold Plunge Custom mobile message service (the "Service") is operated by Cold Plunge Custom (“Cold Plunge Custom”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Cold Plunge Custom’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Cold Plunge Custom through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Cold Plunge Custom. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18333704865 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Cold Plunge Custom mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18333704865 or email support@coldplungecustom.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Messaging Privacy Policy
This section explains how Cold Plunge Custom uses and manages data associated with its text message marketing program (the “Messaging Service”).

Data Collection
We collect various types of information, including:

  • Direct Information: Details you share during sign-up, such as your phone number and email address.

  • Message Data: Communication history and content of messages exchanged through the service.

  • Cookies and Related Technologies: Information gathered using cookies to enhance user experience, such as personalized reminders.

  • Participation Information: Data from contests, surveys, or other activities linked to the Messaging Service.

  • Customer Support Information: Contact details provided during customer service interactions.

Data Usage

We use collected data to:

  • Maintain, improve, and analyze the Messaging Service.

  • Enhance features and personalize user experience.

Data Sharing

Your information may be shared under these conditions:

  • Service Providers: Third parties who assist with delivering the Messaging Service.

  • Legal Compliance: When necessary to meet legal requirements, respond to official requests, or protect rights and safety.

  • Aggregate Data: De-identified data shared with advertisers, sponsors, or partners.

Information Protection
We take steps to secure your information based on its sensitivity. However, no method of online data transmission or storage can be guaranteed fully secure. While we strive to protect your data, we cannot accept responsibility for unintentional disclosures.

Retention of Data
Your information is retained as long as needed to support your participation in the Messaging Service or to meet legal and operational requirements.

User Choices
You can opt out of receiving marketing text messages by replying with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For further opt-out details, please see our Terms.

Contact Information
For questions regarding this Privacy Policy, feel free to contact us.

support@coldplungecustom.com